Terms & Conditions

Last Updated: October 6, 2025

1. Introduction

Welcome to Tiles Galleria (“we”, “our”, or “us”). These Terms and Conditions govern your use of our website www.tilesgalleria.com.au and related services. By using this website, you agree to comply with these terms. If you do not agree, please do not use our website.

2. Use of Website

You agree to use this website for lawful purposes only and in a manner that does not infringe the rights of, restrict, or inhibit anyone else’s use and enjoyment of the site. You must not misuse the site by introducing viruses or attempting unauthorized access.

3. Product Information

We take care to display products, colors, and images accurately, but variations may occur due to monitor settings, lighting, or manufacturing differences. We recommend viewing tiles in person at our showroom before purchasing.

4. Pricing and Availability

All prices are listed in Australian Dollars (AUD) and include GST unless stated otherwise. Prices and availability may change without notice. While we strive for accuracy, errors may occur, and we reserve the right to correct them at any time.

5. Orders and Payments

  • All orders are subject to stock availability and confirmation.
  • Payment must be made in full before pickup or delivery unless otherwise arranged.
  • We reserve the right to cancel orders suspected of fraudulent activity or stock issues.

6. Returns and Refunds

Returns are accepted only for defective or incorrect items. Please contact us within 7 days of delivery to request a return. Products must be unused, in original condition, and accompanied by proof of purchase. Custom or special orders are non-refundable.

7. Limitation of Liability

To the maximum extent permitted by law, Tiles Galleria shall not be liable for indirect or consequential loss arising from the use of our website or products. Variations in tile batches, installation issues, or color differences are not grounds for liability.

8. Intellectual Property

All text, graphics, images, and other content on this site are owned by Tiles Galleria or its licensors. You may not reproduce or distribute any material without written permission.

9. Privacy

Your personal information is collected and handled in accordance with our Privacy Policy and Australian privacy laws.

10. Third-Party Links

Our website may contain links to third-party sites. These links are provided for convenience only, and we are not responsible for their content or privacy practices.

11. Changes to Terms

We reserve the right to update or modify these Terms at any time. Any changes will take effect immediately upon posting on this page.

12. Governing Law

These Terms are governed by the laws of New South Wales, Australia. Any disputes will be handled in the courts of NSW.

13. Contact Us

For questions about these Terms, contact us:

Helpline and Support

0409358144

Please Contact Us And We’ll
Do Our Best To Help.

Request Now
back top